Botpress

Botpress is an enterprise AI agent platform focused on customer support. Botpress Studio is the visual builder where teams design an agent's flows, prompts and knowledge, and the Botpress Engine runs those agents in production. Knowledge Bases hold support content for retrieval, Tables store structured data an agent can read and write, and an integrations Hub connects channels, business systems and a choice of large language models. It is built for support organizations in SaaS, healthcare, education, retail and fintech that want an agent they control rather than a black box. Agents deploy to WhatsApp, Slack and web chat, and connect to Zendesk, Intercom, HubSpot and Salesforce so they can escalate, log and resolve inside the existing helpdesk. Botpress charges by conversation and AI spend rather than per seat, which it presents as a cost advantage over seat based helpdesk suites. Plans are published with annual billing. Free costs $0 for 25 conversations a month, three seats and three agents with community support. Plus is $150 per month for 250 conversations, three seats, unlimited agents, $25 of included AI spend, white label web chat and a custom domain help center, with extra conversations in packs of 100 for $65. Team is $750 per month for 1,500 conversations, unlimited seats, $150 of AI spend, team routing, role based access control and team analytics, with extra packs of 100 for $50. Enterprise is custom and adds dedicated support, an uptime SLA, a security review and a voice channel. A storage add on is $40 per month on paid plans.