Build Chatbot

Build Chatbot is a hosted service for creating a custom AI chatbot that answers visitor questions from a website owner's own content. Users upload files in various formats, including audio and video from which the service extracts data, name the bot, personalize its look and feel to match the brand, and launch it on their site. The product is aimed at small businesses and website owners who want to cut the time visitors spend searching for answers. A chats view lets owners read customer queries, see what visitors need and refine responses. Conversations can be handled live through mobile apps for iOS and Android, which send instant notifications when a visitor starts a chat, and the chatbot is reachable through web, Slack and WhatsApp. Sign in is by emailed magic link, and a live demo and a booked demo are both offered. Pricing follows a free trial that needs no credit card, then paid monthly or yearly plans whose limits on total file size and monthly chat messages vary by plan. Annual plans are discounted 20 percent against monthly billing. Enterprise and custom pricing are available through the sales team. Individual plan prices are not published. Downgrading a plan deletes existing bots and data, according to a notice on the pricing page.