About Ciele
Ciele is a platform for building, testing and publishing AI teammates: assistants that answer from an organization's own knowledge. Teams connect websites, help centers, files and FAQs, and each assistant grounds its answers in that content with source citations. The same console covers help desks, an inbox for conversations, flows, tools and skills, goals, guardrails, evaluations, insights, improvements and alerts, alongside an embeddable chat widget.
It suits organizations that want several internal or customer facing assistants under one roof, such as an IT help desk, an HR assistant, a sales copilot, an onboarding guide or a documentation navigator. A single install script downloads the whole stack to run locally or on a team's own servers, including the console, widget, database and background jobs, and a desktop app is also offered. Organizations, members, roles and row level security are built into the core.
Pricing comes in two editions. Self hosted is free forever under the AGPL 3.0 licence, with unlimited assistants and members; the customer supplies its own model provider keys or a local model server and handles hosting, upgrades, backups and community support. Enterprise is a managed service priced to the rollout after a conversation with sales, adding hosting, a monthly AI allowance, keyless federated access to Vertex, Anthropic and Azure OpenAI, crawling of JavaScript heavy and login protected sites, ticketing integrations, usage caps, a DPA and a named contact. Education and non profit rates are quoted on request.