About DocsGPT
DocsGPT is an open source AI assistant from Arc53 that answers questions from an organization's own documents and data sources. Teams connect documentation, files and internal knowledge, and DocsGPT returns grounded answers with sources through a chat interface, embeddable chatbots and integrations with internal tools. The listed address is DocsGPT Cloud, the hosted version of the same MIT licensed software.
It suits support teams, engineering groups and enterprises that need a knowledge assistant with control over where data and models live. Four deployment postures are offered: a multi tenant Cloud service operated by Arc53 in the EU region; a Managed dedicated instance in a region of the customer's choice; On premises, run inside the customer's network with local or cloud LLMs; and Air gapped, with local models, embeddings, vector store and storage and no external network. Every option includes OIDC single sign on, SCIM 2.0, role based access and teams, an append only exportable audit log, and guardrails with approvals. Local inference engines supported include llama.cpp, Ollama, vLLM, TGI and SGLang.
Pricing is published. Cloud costs $20 per seat per month with no seat minimum and a 99.9 percent uptime SLA. Managed starts from $2,000 per month with a usage allowance included. On premises and Air gapped each start from $10,000, either as a one time fee covering a one week proof of concept and implementation or as a recurring fee that adds production support. Individuals can start free in the app, and the community edition can be self hosted at no cost.
Arc53 states that paid plans cover hosting, support and implementation, never a software license.