About Ellie
Ellie is an AI email assistant that drafts replies inside Gmail and Outlook. A user connects a Gmail, Google Workspace, Outlook or Microsoft 365 mailbox, and Ellie reads sent mail to learn the person's tone and sign offs, then places drafted replies in the Drafts folder in the background. The user reviews each draft and sends it; the vendor states that Ellie never sends an email without the user checking it first.
The product is aimed at people and small teams who spend much of the day answering email. Beyond automatic drafting, Ellie can be triggered on demand from a browser extension in Gmail, Outlook on the web and Fastmail, or from a native Outlook desktop add in. It replies in any language, supports knowledge base training from uploaded documents or a website address so replies carry company specific information, offers roles for different hats such as sales or support, and can auto categorize incoming mail. Ellie only writes replies and does not write cold emails. The vendor says it does not train general models on customer email, and it is also listed on Microsoft AppSource.
Ellie offers a 7 day free trial with no card required. Paid tiers are named Casual, Business and Professional. Casual includes 10 replies a day in manual mode with the browser extension, while Business includes 100 replies a day with auto drafting and one connected account per user, and Professional allows up to three connected accounts per user. Additional team members start at $5 per user. The vendor does not show per plan monthly prices in the readable page text.
The site is reachable at ellieai.com and presents itself under the tryellie.com address.