Libra Logs

Exla publishes Libra Logs, a hosted logging service that organizes production logs by the customer each line belongs to. Rather than handing an engineer a query console, it groups every line against an account, marks accounts that are failing, and writes one or two sentences in plain English naming who is affected, what broke and the likely cause, with the exact log lines printed underneath as evidence. It is built for engineering teams at business software companies, where a fault that hits one account is easily averaged away across healthy traffic. Applications send logs over OpenTelemetry or plain JSON. Each customer is given a single word status first, either needs attention, healthy or new, with detail behind it. A diagnosis surface explains failures after the fact, an MCP interface and an ask feature let the data be queried from a coding agent, and the vendor documents setup as a single prompt inside common coding assistants. Logs are kept for 365 days, and queries, seats and MCP calls carry no separate charge. Pricing is set by ingested volume. Free costs nothing, includes 5 GB with a hard cap and needs no card. Starter is $29 per month for 25 GB, also hard capped so ingest is refused rather than billed as overage. Pro is $199 per month for 100 GB included, then $0.20 per GB. Every plan covers the whole team, and AI usage limits apply to the ask feature. Starter and Pro bill from day one with no trial. The service positions itself explicitly against Datadog log billing, offering to match a given volume at half the price or less, and the pricing page carries an update date of September 2026.