About Gigs
Gigs is a platform that lets technology companies launch their own mobile phone service without building telecom infrastructure. The company describes it as an operating system for embedded telecom: a fintech, device maker, travel app or HR platform can sell phone plans and eSIM connectivity under its own brand, with Gigs handling carrier connectivity, provisioning, billing, compliance and tax behind an API.
The product set includes Connect, prebuilt checkout flows for selling plans; Payments, integrated billing and payment processing; a Dashboard described as a connectivity cockpit for operations and support; an API for global eSIM connectivity; Sessions and Discover for signup and custom landing pages; and Gigs for Work for company issued lines. Operator is the AI component: a conversational agent for telecom customer service that handles support, sales and subscription management inside chat. It recommends plans, runs KYC verification, processes data top ups, plan changes and roaming packages, resolves invoicing and connectivity issues, handles SIM replacements and eSIM installation, and works across more than 100 languages with sentiment based escalation to a human.
Pricing is not published. There is no pricing page and no listed per subscriber or platform fee; prospective customers are directed to speak to the sales team.
One point worth knowing: Operator is in closed beta and not yet generally available, with early access offered through a signup list. The rest of the platform is live.