Middleware

Middleware is a full stack observability platform that brings infrastructure monitoring, application performance monitoring, log management, real user monitoring, synthetic checks, browser testing, database and container monitoring, and LLM observability onto one timeline. Its AI layer, called OpsAI or the AI SRE Agent, correlates signals across the stack, pinpoints root causes, suggests fixes and can generate pull requests, with the aim of cutting the time engineers spend debugging production issues. It is built for engineering and DevOps teams that want one tool in place of several separate monitoring products. Capabilities include log search with regex and fuzzy matching, log anomaly detection and patterns, sensitive data masking, ingestion control and a data pipeline, custom dashboards, live alerting and a user facing status page. Pricing is usage based. The Free Forever plan costs $0 and includes up to 100GB of data, 1,000 RUM sessions, 20,000 synthetic checks, 10 browser test runs, 2 million OpsAI tokens, unlimited users, community support and 14 day retention. Pay As You Go charges $0.3 per GB of metrics, logs and traces, $1 per 1,000 RUM sessions, $1 per 5,000 synthetic checks and $10 per 1,000 browser test runs, with 30 day default retention, SSO and security features and a dedicated Slack or Microsoft Teams channel. Custom pricing for larger accounts adds a dedicated account team, multi year contract discounts, custom data retention, bring your own cloud and 24x7 support. The site also describes a 14 day trial with unlimited data ingestion.