Palomma

Palomma is a Colombian company that combines AI agents with financial services for the residential real estate sector: payments, rent collection, protection, benefits and liquidity for tenants, owners and property management firms. Its AI product, Palomma AI, supplies what the company calls AI employees that automate the daily operation of a real estate agency, from qualifying and contacting leads to customer service, collections and payouts. It is designed for property management and brokerage firms in Latin America. The AI team is organized by role: Paloma, a sales agent that answers leads immediately, profiles them, books viewings and follows up around the clock; Pablo, a treasury agent that automates payments to owners and building administrations; Paolo, a service agent for tenant and owner queries; Paula, who manages maintenance requests and coordinates suppliers; Penelope, who sends payment reminders and runs collections over WhatsApp; and Pedro, a data agent that reports on collections, portfolio and operating metrics in real time. The sales agent is omnichannel across WhatsApp, phone calls, SMS, email and web chat, and the agents connect to the firm's CRM and ERP and to Palomma's own payment and collection infrastructure. Companion products include Palomma Pay for collection, disbursement and treasury, and Palomma Plus for tenant rewards and discounts. Pricing is not published. Prospective customers contact the company through the website, and the sales agent can be tried directly over WhatsApp before any commitment. The site is primarily in Spanish with an English toggle, and the company states PCI DSS compliance for its payments infrastructure.