Sei AI

Sei is an AI operations platform for mortgage lenders, servicers and banks. It puts AI agents to work on the conversations and paperwork that fill lending and servicing operations: voice agents take inbound and outbound borrower calls, document intelligence reads and validates loan files, and monitoring agents review every customer interaction for compliance. The voice agents collect payments, process due date changes, qualify leads and warm transfer to a human when needed, with guardrails built in for FDCPA, TCPA and UDAAP. Document intelligence extracts data from pay stubs, tax returns and other nonstandard layouts and checks it against Fannie Mae, Freddie Mac and HUD guidelines with an audit trail. Call monitoring gives full audit coverage across calls, emails and chats, flagging breaches and surfacing coaching opportunities, and a financial crime module adjudicates sanctions and politically exposed person alerts across more than 90 watchlists. The platform is SOC 2 Type II and PCI DSS Level 1 certified, GDPR ready, and integrates with loan origination systems and contact center platforms through custom connectors. Sei does not publish pricing. Deployments are scoped to the workflows a lender hands over and quoted individually. The product is marketed simply as Sei and the company operates from the seiright.com domain, which is worth knowing when searching for it, since the name is shared with unrelated companies in other sectors.