Servicenow Mcp

NowAIKit is an open source Model Context Protocol server that connects AI assistants to a ServiceNow instance. It exposes more than 450 tools across 27 ServiceNow domains, including ITSM, CMDB, HRSD, security operations and the ServiceNow SDK, so a client such as Claude, ChatGPT, Gemini, Microsoft Copilot or Cursor can query and work with platform data in plain language. The server is read only by default. Writes must be enabled explicitly, there are five permission tiers, write operations support a dry run, and it can apply per user identity at scale. It runs over stdio, SSE or streamable HTTP. It builds on the official ServiceNow SDK, known as Fluent, to scaffold, build and validate applications, and a documentation search tool reads the live ServiceNow docs at query time so answers reflect the current platform. The vendor states support for the current release and the two before it, and tools can discover custom tables. Example requests on the site include finding P1 incidents that are breaching SLA by group, auditing the CMDB for duplicate and stale configuration items before a run, and scaffolding a custom application from the SDK. It is aimed at ServiceNow administrators, developers and platform teams who want AI access governed by explicit permissions. NowAIKit is free and open source under the MIT license, written in TypeScript, and published on npm and the official MCP registry. The vendor lists no paid plans.