SigmaMind AI

SigmaMind AI is a voice AI platform for call centers. It lets teams deploy AI agents that place and answer phone calls, running on top of the telephony setup a contact center already uses. A drag and drop agent builder with unlimited flows is used to design the conversations, and the same agents can be deployed as chat agents. The platform is aimed at small teams, mid size calling floors and enterprise operations. The vendor lists use cases in lead generation and qualification, inbound lead intake, end to end customer support calls, and debt collection follow up. Other features include multi client workspaces that isolate work by client, an app library, analytics, and a playground for testing agents. The pricing calculator lets buyers pick the language model, voice provider and telephony to estimate usage costs, with models from OpenAI and Anthropic among the options. Pricing is usage based. The Pay as you go plan charges $0.096 per minute for a voice agent and $0.006 per message for a chat agent, with basic security and community and documentation support. The Enterprise plan uses custom volume based rates for both voice and chat, adds SOC2, SSO and HIPAA coverage, advanced reporting and priority Slack based support, and is arranged through the sales team. Playground testing is billed as live use on both plans.