Voiceops

Voiceops is a self serve AI coaching platform for sales and customer facing teams. It reads customer conversations, measures how each rep performs against the skills a team cares about, and turns the findings into feedback and practice that managers can act on. The product works as a workspace with a chat interface, a daily brief, coaching views, team and report pages, playbooks and data sources. A manager can ask questions across every customer conversation, such as why qualified conversion dropped in a new market. Voiceops reviews the relevant calls, prepares a brief for a one to one meeting with call clips and a discussion outline, and assigns tailored roleplays in which an AI customer pushes back on the rep. It then tracks whether the targeted behavior and the related results improve over the following calls. Voiceops is aimed at sales managers, enablement teams and revenue leaders who want coaching based on evidence from real calls rather than a small sample. The vendor states that managers stay in control at every step. The vendor does not publish pricing on its site, and the product is presented through a demo.