AgentCollect

AgentCollect automates accounts receivable collections with AI agents that call, email and text customers about overdue invoices, resolve disputes and take payment, in place of a manual dunning process or a traditional collection agency. It is the trading name of Respaid, Inc., a San Francisco company. It is built for finance teams at businesses with a book of overdue first party invoices. Agents are pretrained on dispute handling, run around the clock and operate under the customer's own brand. The platform finds the right decision maker at the debtor, detects abandoned payment attempts and follows up, deposits collected funds directly with same day settlement, and shows progress in a real time dashboard. It connects to accounting and CRM systems including QuickBooks, NetSuite and Salesforce, and a new portfolio can be live within about twenty minutes from an Excel upload. Attorney supervised demand letters are included at no additional fee. The company states that its customers include Microsoft, GitHub, Checkr, Plaid and Redis. Pricing is contingency based and published: 1 percent of the managed overdue balance, with no setup fee and no charge when nothing is collected. Two engagement types are offered. Pilot scopes the service to a single aging bucket or a capped batch, month to month, with a holdout group to verify lift against self cure. Full Book hands over all dunning, month to month for self serve customers and annual for enterprise agreements. Invoices that are already paid or disputed are excluded from billing. Charged off, legal, heavily aged, disputed and specialty portfolios are quoted separately, and registered 501(c)(3) nonprofits receive the service free.