Taktile

Taktile is an agentic decision platform for financial institutions. It automates and optimizes onboarding, underwriting and claims decisions by orchestrating AI agents, business rules and human review on one platform, so that every automated decision stays traceable and within the institution's own policies. The product covers the customer lifecycle from KYC and KYB onboarding through credit underwriting, AML and fraud investigation, insurance underwriting and claims processing. It is built for banks, lenders, insurers and fintechs operating under regulatory scrutiny. The platform has four main components: an AI Agent Manager with prebuilt specialist agents for repetitive decision work, a Decision Engine for designing and iterating on decision strategies, a Case Manager that routes exceptions to human reviewers with workflow automation, and a Context Layer that unifies customer data and connects to third party data providers without long integrations or vendor lock in. Every output carries its full chain of reasoning, guardrails constrain how agents operate, and real time analytics show how strategies perform across the lifecycle so thresholds, workflows and human touch points can be tuned continuously. Taktile does not publish pricing. Engagements are quoted after a demo, and the company positions the platform as enterprise infrastructure for regulated industries rather than a self serve tool. The company states on its site that it raised a $110 million Series C led by Goldman Sachs, and it names Allianz, Monzo and Mercury among its customers.