Bluejay

Bluejay is a quality assurance platform for voice and chat AI agents. It covers three stages: testing, monitoring and improving. For testing, it runs lifelike Digital Humans across voice, chat and text to simulate interruptions, ambiguity, personas and edge cases, replays production calls, and applies load testing and red teaming before an agent ships. For monitoring, it evaluates live interactions with more than 70 built in metrics plus unlimited custom ones, and for improvement it helps teams compare prompts and flows using simulations alongside real conversations. It is aimed at teams building customer support, healthcare, financial services and logistics agents who want repeatable tests instead of manual spot checking. Typical checks include tone, accuracy and conversion performance across ordering, returns and support workflows. The company also lists SOC 2 Type II compliance and highlights a newer product called Bluejay Twins, described as an AI twin of you that makes the call. Pricing is published in USD with unlimited seats on every plan. Pay as you go costs $0 per month plus usage, includes $25 in free credits, up to 25 concurrent simulations and self serve onboarding, and has you top up credits for the minutes you run. Growth costs $500 per month and Scale costs $1,000 per month, with included allowances of up to 1,600 and up to 4,300 voice simulation minutes respectively, plus compliance coverage and faster support. A custom tier is offered for bespoke scale and security requirements.