About Bolna AI
Bolna AI is a platform for building and running conversational voice agents that make and answer phone calls, with a focus on Indian languages and accents. Businesses use it to automate inbound and outbound calling for customer support, sales, lead qualification, reminders such as EMI and collection calls, announcements and recruitment, in more than ten languages including English, Hindi, Hinglish, Tamil and Telugu.
It serves companies in banking and financial services, ecommerce, education, healthcare and hospitality, and it caters to both non technical builders and developers. A no code playground lets users sign in, pick a prebuilt agent template or start from scratch, and trigger calls, campaigns or connect a phone number. Developers can place calls and manage agents through a REST API with Python, JavaScript and cURL examples. The platform integrates speech recognition, text to speech, language models and telephony, and supports bring your own keys for LLM, TTS and ASR providers to lower costs.
Pricing is usage based and published. Pay as you go credits can be bought from $10 to $5,000 with top ups at any time. Volume plans start at a standard 6 cents (₹5.52) per minute, with payment tiers from $15 for 250 minutes up to $3,000, where the rate falls to 4.51 cents per minute. The Pilots plan is a one time purchase of $300 for 6,500 minutes or $500 for 12,000 minutes, billed in 30 second pulses, with up to 25 concurrent calls, enterprise features and a month of dedicated support. Enterprise plans are custom with committed volume pricing and a dedicated account manager.
Agents stop calling when credits run out, so automatic top ups or low balance alerts are worth setting up.