Brand24

Brand24 is an AI social listening and media monitoring platform. It tracks mentions of a brand, product, competitor or hashtag across social networks, news, blogs, videos, forums, podcasts and review sites, and presents them with sentiment analysis, reach and engagement metrics, and reports. The vendor says it monitors more than 25 million online sources in real time and supports 108 languages. Sentiment analysis sorts mentions into positive, negative and neutral. Higher tiers add AI features including events detection, a brand assistant, AI insights and AI topics, plus lightning search and a smart context search add on. Users can share statistics with teammates, automate reporting for PR coverage, track hashtag volume and reach, and benchmark against competitors. The product is aimed at marketing, PR and reputation teams, agencies and brands of different sizes that want to catch critical mentions early, measure awareness and learn from customer conversations. Pricing is published in US dollars with a 14 day free trial. Individual costs $249 per month, or $199 per month billed annually, for 3 keywords and 2,000 mentions per month with one user. Team costs $349 per month, or $299 billed annually, for 7 keywords and 10,000 mentions. Pro costs $499 per month, or $399 billed annually, for 12 keywords and 40,000 mentions. Business costs $699 per month, or $599 billed annually, for 25 keywords and 100,000 mentions. Enterprise starts from $1,499 per month billed annually with custom limits. An API is available for an additional fee.