Brandwise AI

Brandwise is an AI customer agent for social first ecommerce brands that brings comments, direct messages, email and live chat into one inbox and handles much of the volume automatically. Its agent, Obie, moderates comments by hiding spam and abuse, answers presales and order questions, labels and summarizes conversations, and runs the operational tasks behind them. It is designed for direct to consumer teams selling through Shopify and active on Facebook, Instagram and TikTok. Core capabilities include AI comment moderation with keyword blacklists, AI replies that learn the brand voice, smart labels, AI summaries and a Shopify integration that lets the agent look up orders. Obie adds recurring tasks, workflow automations, a self improving knowledge base, data sync across platforms, multilingual support, Slack alerts and scheduled reports. Marketing features connect Meta Ads and Google Ads for creative generation, ad performance analysis and campaign reporting, and the platform includes team and organization analytics, unlimited team members and an MCP server. Pricing is credit based. Standard costs $49 per month billed monthly with 3,000 AI credits, and annual billing saves 20%. Enterprise starts at $402 per month billed annually with 32,000 or more credits and custom features and usage. Every feature is included on every plan, and a seven day free trial gives full access to the chosen plan, including Obie, automatic replies, the Shopify integration and analytics.