CareMessage

CareMessage is a patient engagement platform built for safety net healthcare organizations that serve low income populations in the United States. It runs text based communication between a clinic and its patients, from appointment reminders and outreach campaigns to health coaching and social needs screening, and uses patented AI backed technology to target, segment and converse with patients while keeping staff in charge of clinical decisions. It is used by federally qualified health centers, free and charitable clinics, tribal health organizations, primary care associations and networks, and national health equity organizations. The platform covers one to one direct messaging, population outreach, appointment lifecycle messaging, closed loop referrals, social determinants of health workflows that screen patients and connect them with resources, and text based health coaching programs. It integrates with all major EHRs through HL7, FHIR, API and SFTP. The organization has also launched Wellness Copilot, an AI feature that automates diabetes management support, and it cites a Stanford study from September 2025 in which its text based coaching matched human counselors in improving physical activity. Pricing is not published. CareMessage is a technology nonprofit and agrees terms with each organization directly. Its nonprofit status and exclusive focus on safety net providers are the defining facts. It is not a general purpose patient messaging product for private practices, and its roadmap follows health equity goals rather than commercial segments.