Wilson

Cartage builds Wilson, an AI agent that manages freight for manufacturers and distributors. Wilson works from its own email address on the customer's domain and handles the routine work of shipping, including creating loads, booking, tracking and managing shipments from start to finish. It is aimed at manufacturers and distributors that want to run logistics without adding staff. According to the vendor, Wilson works across email, calls, Slack, Teams and spreadsheets, watches loads and replies, raises alerts such as urgent overnight issues or spend creep across carriers, and acts by sourcing new carriers, renegotiating rates and notifying customers. Included features are orchestration, where Wilson logs into systems and manipulates data like a person, a concierge mode for working directly with customers, WilsonOS as a replacement for spreadsheets or a transport management system, a knowledge module for a company's own way of working, and quoting based on historical data. Browser, planning, pricing and support agents, ERP integration and managed logistics through Cartage's carrier network are available on request. The Cartage team stays behind Wilson as a human in the loop. The Wilson plan costs $8,000 per month and includes all out of the box features, with Cartage handling setup and deployment. An Enterprise plan is priced on request through sales.