Lunavo

Lunavo is an AI workforce for freight forwarders and logistics companies. It connects to a transportation management system, email and customer portals, carries out the repetitive back office work, and escalates to a person only the items that need judgment. Dispatchers stay in the loop and can review and approve actions or let them run. The product is aimed at carriers and forwarders whose back office headcount grows with load volume. Rather than acting as a dashboard or copilot, it works as an execution layer inside the operation, monitoring every inbox, portal and feed. Separate agents handle order intake, track and trace, billing, appointments and exceptions. Examples on the site include parsing an order email and entering the loads in the TMS, notifying a customer when GPS shows a delay, reconciling proof of delivery and drafting the invoice, confirming a dock appointment and filing a detention claim. Requests that fall outside margin or policy are flagged for review. The site states that it is live at an intermodal forwarder, where it automates order entry and email handling at daily scale. Pricing is not published. Prospective customers are directed to book a meeting.