Cero

Cero is an AI patient communication platform that automates appointment confirmations, rescheduling and waitlist management for healthcare providers. It sends natural language confirmation messages that carry the details a patient needs, reads their replies however they are phrased, and updates the schedule accordingly, cutting no shows without a call center. It is built for medical centers, clinics and dental practices from ten professionals to more than 10,000, with its customer base concentrated in Latin America, particularly Colombia and Chile. Messages use the right form of address for the clinician and include map directions and pre visit instructions. Patients can reply colloquially, including with emojis and informal text, and Cero interprets the reply, confirming, rescheduling or cancelling the appointment automatically and offering freed slots to the waitlist. It integrates with CRM and scheduling systems including Medicap, Kopland, DentalSoft and AgendaPro, and detailed implementation support is part of the service. Pricing is not published. Cero works through a contact and demo process and quotes each institution. Cero is backed by Y Combinator and SUP Chile. Its language handling and integrations are built for Spanish speaking Latin American healthcare, so providers elsewhere should confirm language and scheduling system support before evaluating it.