About Chatnode
ChatNode is a platform for building AI customer service agents trained on a business's website and data. Beyond answering questions, its agents complete tasks through AI Actions, such as booking meetings, showing invoices, updating records and capturing leads, and hand conversations to a human with full context when needed. It is offered as a no code tool with a visual agent designer.
It suits small businesses, marketers and growing support teams that want round the clock website support without technical setup. Users crawl their website, add documents and knowledge bases, and set a brand voice and policies. Actions include custom API calls, Stripe billing, and Calendly and Cal.com booking. Agents can be embedded on a website or connected to tools such as Slack, Notion and CRM systems, with a choice of model per task. Analytics report deflection, time saved, action success, frequent questions, customer satisfaction and geographic insights, and paid plans can retrain automatically as content changes.
Pricing is published. Free costs $0 with 35 credits a month, one chatbot and up to 20 files and URLs; inactive free chatbots are deleted after 14 days. Lite is $35 a month with 1,250 credits, one agent, five actions per agent, API access and all models. Standard is $89 a month with 12,500 credits, three agents, three team members, auto retraining and live agent handoff. Scale is $377 a month with 50,000 credits, eight agents, five team members, a custom domain and branding removal. Annual plans cost $350, $890 and $3,770 a year respectively, and Enterprise is priced through sales. Add ons include auto recharge at $9 per 1,000 message credits. Paid plans start with a seven day free trial that needs no credit card.