About ChatShape
ChatShape is a service for building custom AI chatbots for websites. A user supplies a website link, the crawler reads the visible text on the page and lists the links it found, and the text becomes training material for a chatbot. PDF files can also be uploaded as sources. The finished bot is embedded on a site by copying a script tag into its HTML.
It is aimed at small businesses that want an AI customer support agent. Features include lead collection through an optional email form in the chat window, with country information and CSV export of leads, a dashboard that records and exports all chatbot messages, and editable prompt and start message settings so the bot's tone and behavior can be adjusted. Branding and colors can be customized. The number of web sources allowed depends on the plan.
Pricing is published monthly. Free is $0 and includes 20 messages per month, 2 chatbot generations and 20,000 characters per chatbot, and a bot is deleted after 5 days of inactivity. Hobby is $19 per month with 500 messages. Standard is $48 per month with 4,000 messages and embedding on any website. Pro is $398 per month with 30,000 messages, removal of the Powered by ChatShape label and priority support. An Enterprise tier is available for unlimited capacity or custom needs. A yearly billing option is shown on the pricing page.