Clicks Health

Clicks Health provides AI agents that carry out repetitive revenue cycle and administrative work inside the electronic health record and payer portal systems a healthcare organization already uses. Rather than replacing the billing stack, the agents log in and work the queues: prior authorizations, claim cleanup, denial appeals and follow up, referral intake, eligibility and benefits verification, payment posting from ERAs and EOBs, patient credit refunds, and FMLA and disability forms. The company targets revenue cycle management firms, orthopedic practices, rural hospitals and any operator currently relying on manual, outsourced or offshore revenue cycle labor. The agents operate within Epic, Cerner, athenahealth, eClinicalWorks, ModMed, NextGen Healthcare and MEDITECH, and they handle both portal based and telephone based payer interactions as well as incoming faxes. Every action is recorded in an audit trail, exceptions are routed to a human reviewer, and the company states it is HIPAA compliant and holds SOC 2 Type 2 attestation. It says a workflow can be automated in five weeks or less. Pricing is not published. Engagements are scoped and quoted after a consultation. The product is scoped to US healthcare billing workflows and depends on access to the customer's EHR and payer portal credentials, so procurement should involve compliance and IT security from the start.