Demodesk

Demodesk is an AI meeting assistant for sales teams. It records and transcribes customer conversations across video calls, phone calls, desktop audio and meetings held in person, then writes summaries, drafts follow up emails, scores the call against your playbook and prepares CRM updates for approval. The company was founded in Munich in 2018 and hosts data in the EU on Azure in Frankfurt. It is aimed at revenue teams that want the admin after a call handled rather than another dashboard. Capture options include a notetaker that joins Zoom, Teams and Google Meet, desktop apps for Mac and Windows that record any call on screen without a bot in the room, iOS and Android apps for field visits and voice notes, and a dedicated recorder device for phone conversations. Transcription covers 98 languages. The agents handle summaries, coaching with custom scorecards, CRM updates to Salesforce, HubSpot or Pipedrive with approval before anything is written, deal insights and risk alerts, and an analyst that answers questions across all recorded data. An MCP server lets the conversation record be ported to another model or data warehouse, and custom agents can be built with AI Crew on usage based pricing. The company states that it does not train on customer data and lists ISO 27001. Published plans are Capture at EUR 25 per user per month for compliant recording, transcription and the AI assistant, and Coaching and AI at EUR 49 per user per month, which adds the coach, CRM automation, deal insights, the analyst and team analytics. Both are limited to 30 licenses. Enterprise is custom priced and required above 30 licenses or for single sign on, multi entity rollouts and dedicated support. Annual billing is stated as 17 percent cheaper, viewer seats are free on every plan, and a 14 day trial needs no card.