About Domu Technology Inc.
Domu is a conversational AI platform for financial institutions that runs customer conversations with a regulatory guardrail around every one. Its agents handle collections, payments, loan originations, renewals and account servicing across voice, SMS and email, and are built so that each decision is logged against the rule that permitted it.
It is aimed at banks, lenders, buy now pay later providers, insurers and collection agencies. A conversation can begin on a phone call and continue by text or email while the agent keeps context and compliance state. Guardrails are applied in real time, campaigns are certified before launch, every call is audited, and the evidence trail is built for regulators under frameworks such as CFPB rules, TCPA and PCI. Customers can pay during a call through an integrated payment processor without card details entering the recording. Live dashboards show active conversations, compliance flags and funnel performance, and the platform connects to contact center systems including Five9, LiveVox, Genesys and Amazon Connect, plus SFTP and API feeds for updating balances and consent records. Agents adapt tone as the conversation develops and enforce policy as they go.
Pricing is not published. Domu sells through demos and custom quotes to each institution.