Elv.ai

Elv.ai is a comment moderation service that protects brands and publishers from harmful comments on their social media posts and ads. An AI model monitors comments around the clock and automatically hides anything it flags with at least 95 percent confidence, while comments below that threshold go to native speaking human moderators who decide whether to approve or hide them. The moderation rules follow Meta's community guidelines and the EU Digital Services Act, covering vulgarity, insults, violence, hoaxes and misinformation, and scams. The service suits media houses, brands and public institutions that run busy social accounts and need to keep discussions civil without assigning staff to read every comment. Clients can add brand specific keywords to block, moderate ad comments, keep a watchlist of top fans and frequent detractors, and reply to all comments from one inbox. Analysis features surface the best performing topics and audience sentiment, built with emotion analysis from CulturePulse, and engagement automations provide auto likes and suggested replies. The company is based in Slovakia and also runs a Slovak language site. Pricing is published in euros. Trial is free with AI and human moderation for 500 comments a month. Basic costs €289 per month for 15,000 comments with engagement automations, and Premium costs €799 per month for 50,000 comments. Annual billing takes 12 percent off, bringing those plans to €254 and €703 per month. Enterprise is custom priced and adds unlimited comments, audience insights, comment replies written by humans, custom reports and priority onboarding. No credit card is needed to start.