Elythea

Elythea is a voice AI platform for member outreach in government healthcare programs. It places and receives phone calls at scale, holding two way conversations with Medicare and Medicaid members to complete welcome calls, CAHPS surveys, health risk assessments, preventive care reminders, redetermination notices and Medicaid work requirement check ins. When a member needs a person, the call is warm transferred to a live agent. It is built for Medicare Advantage organizations, state Medicaid agencies, Medicaid managed care organizations, Medicare brokers and the business process outsourcers that serve them. The platform runs concurrent conversations at a stated rate of more than 10,000 members per hour, speaks more than ten languages, produces audit ready compliance reporting for every campaign, and holds HIPAA and SOC 2 attestations. It requires no integration with legacy systems to get started, which matters for state agencies and plans running on older core platforms. Pricing is not published. The site has no pricing page and directs buyers to request a demo, so contracts are quote based. One published case study reports results from a large managed care plan, but Elythea's own figures are engagement comparisons against manual outreach rather than clinical outcomes, so plans should define their own quality gap metrics before a pilot.