Ema

Ema builds what it calls universal AI employees: configurable agents that take on a whole role inside a large organization rather than a single task. An agent is described in plain language, grounded in the company's own context and systems, and then deployed into the channels staff already use, including Microsoft Teams, Slack and voice. The platform covers building, optimizing and scaling those agents, with continuous analysis meant to improve their performance after launch. The target buyer is the enterprise, with packaged roles across HR, IT, finance, customer experience, sales and marketing. Published examples include recruiting and resume screening, onboarding, employee and service desk assistance, ticket resolution and agent assist for support staff, compliance analysis, claim validation, document, proposal and presentation generation, and sales intelligence. More than 250 prebuilt integrations connect agents to existing systems, and the company says deployments can go live in days with or without engineering help. Underneath sits EmaFusion, a routing layer that selects among multiple underlying models rather than committing to one. Ema does not publish prices. The pricing page is a demo request form, and no rate card appears in the site's structured data. The company describes its commercial model as outcome based, arguing that consolidating software spend offsets the cost and that customers are not billed for unused modules or by raw token consumption. A free trial is offered through the same sales process. Ema was founded in California in February 2023 and has since opened offices in Bangalore, London and Canada.