About EmailTriager
EmailTriager is an AI email assistant that sorts incoming Gmail messages and drafts replies in the background. The aim is to turn email from a writing chore into a review task: drafts appear directly in the inbox, ready to read, edit and send.
The vendor says it learns the user's writing voice by reading past emails once and building a private Knowledge Base, which also draws on help documentation so replies reflect the business's own answers. Drafts are written in the user's voice, with sign offs matched, and take a little over a minute to appear after a new email that needs a response. EmailTriager never sends email on the user's behalf; it only creates drafts. The vendor states that emails read during training are not saved, that the Knowledge Base can be viewed and deleted at any time, that emails are never used to train general AI models, and that it holds CASA Tier 2 accreditation from a Google designated security auditor. Removing it returns Gmail to normal.
It suits professionals and support teams who handle high volumes of repetitive email and use Gmail, with no browser extension required.
Pricing is based on Accepted Drafts, meaning drafts the user sends with less than 20 percent of the words changed. Heavily edited or deleted drafts do not count toward the monthly quota. The vendor does not publish plan prices in readable form on its pricing page.