About Frigade
Frigade is an in app AI assistant and product adoption platform. The assistant learns a customer's software by using it, then answers questions, walks users through workflows with highlighted steps on the live screen, and completes tasks for them using tools that the product team defines, with permissions and business rules enforced by the customer's own code. It is aimed at software companies that want to improve onboarding and feature adoption without writing flows by hand.
Two ways to use it are offered. Frigade Assistant is a ready made assistant with its own interface, and the Assist API lets a team add Frigade's product knowledge and guidance to an agent it has already built. The vendor says no flow design, prompt tuning or documentation upkeep is required, that training happens on a staging environment, and that the SDK installs in about 15 minutes. It also offers proactive nudges, prompt based tour creation, user friction reporting, dashboards and Slack alerts, human escalation handoff, and integrations with Intercom, HubSpot, Pylon, Mintlify and Slack. Deployment can be cloud or self hosted with the customer's own LLM keys, with SOC 2 Type II, GDPR compliance and EU and US hosting.
Growth starts at $1,000 per month and includes 2,500 queries, two product agents and unlimited seats, covering both the Assistant and the Assist API. Enterprise is custom priced and adds custom query volume, full white label, self hosting, SAML single sign on, a mobile SDK, webhooks, Zendesk and Salesforce integrations and custom contract terms. A free demo is available.