Hellometer

Hellometer is a computer vision operations platform for quick service restaurants. Cameras installed at the drive thru, in the lobby and in the kitchen feed AI that measures service times and flags problems as they happen, giving operators visibility into every location without being on site. Its products cover the main points of a restaurant. The Drive Thru Timer tracks vehicles in real time and reports performance at each touchpoint to cut wait times. The Lobby Timer measures door to dine service and guest wait times. Kitchen Monitoring watches prep stations, tracks ticket times from order to plate, shows which stations are backed up or idle, and creates timestamped records when it detects a possible deviation from food safety or cleanliness protocols, so managers can review and coach. Loss Prevention adds HD video monitoring with analytics across locations. Historical data supports staffing and menu decisions based on measured throughput. The company notes that it has expanded from drive thrus into retail, and a recent integration with Loop lets operators use verified camera footage as evidence in Uber Eats disputes. Pricing is not published. The site has no pricing page and directs prospects to schedule a demo or send a message. Hellometer was founded by Alex Popper and Alberto Rivera and was part of the Y Combinator Summer 2020 batch.