Infinitus Systems

Infinitus Systems builds AI agents that handle healthcare phone and digital conversations on behalf of pharmaceutical manufacturers, payors, providers and specialty pharmacies. The agents place outbound calls to payors and providers to verify benefits, chase prior authorizations and collect missing information, and they answer inbound calls from patients about copays, financial support and billing. The company positions the work as removing the administrative back and forth that delays a patient's start on therapy. It is built for life sciences hub programs, pharmacy benefit managers, health plans and provider groups that run high volumes of repetitive calls. The product line includes AI Agents for voice and digital channels, Lens for analytics and conversation intelligence, Copilots that assist human staff, and Studio for configuring agent behavior. Clinical safety controls include verbatim language enforcement, pre approved knowledge bases and continuous evaluation of conversations by doctors and nurses for accuracy, empathy and safety. Pricing is not published. Infinitus states that it offers multiple pricing options depending on products, volume and customer needs, combining annual platform and license fees with usage charges per task or per minute, with subscription options and discounted task rates for multi year contracts and monthly minimums. Buyers contact sales for a quote.