Case AI

CaseAI is an AI receptionist for WhatsApp and websites, built for small businesses that cannot staff a phone or inbox around the clock. It answers customer questions instantly at any hour, using a knowledge base built from uploaded PDFs, Word documents and text files, or from the content of the business website, which it reads and indexes. When a question falls outside what it knows or a visitor wants a person, it collects a name and email and hands the conversation to a human manager, with the full history attached. The company describes its customers as solo entrepreneurs, small teams, visa agencies, law firms and other professional services that receive repeated questions across time zones. WhatsApp is the primary channel and runs on the official WhatsApp API rather than an unofficial client, so the business number stays compliant. A website widget installs with one line of code, and the assistant replies in multiple languages so international leads are not lost. Documents can be uploaded up to 4 MB each. The company is based in Australia. Pricing is published in US dollars on three monthly plans, each with one WhatsApp number and one manager seat. Starter is $29 per month with 500 AI messages and 2 GB of knowledge base storage. Pro is $49 per month with 2,000 AI messages and 5 GB. Business is $149 per month with 10,000 AI messages and 25 GB. Additional message credits can be bought when a plan runs out. No annual pricing or free trial is listed.