Jinnee

Jinnee is an AI chatbot for the first line of customer support at financial companies. It answers customer questions around the clock, in any time zone, and is meant to take repetitive inquiries off the support team. The vendor says it can handle about 80 percent of customer requests, with human agents covering the remaining complex cases. It is aimed at fintech startups with a large volume of incoming requests, online banks without branch offices, and traditional banks that want to simplify customer communication. Use cases include a virtual financial advisor that answers questions about spending and offers relevant products such as savings plans and deposits, and round the clock service for customers traveling abroad. Jinnee also collects and analyzes incoming inquiries to show what customers want, and the vendor says the bot learns over time and its behavior can be adjusted. A visual designer lets teams build their own polls and more complex chatbots without programming. Pricing is not published. The site offers a Try now button and a request for demo form, plus a contact option.