Jitterbit

Jitterbit is an enterprise integration and automation company whose Harmony platform combines integration, orchestration, workflow automation and low code application development in one place. Its job is to connect business systems such as ERP, CRM, commerce and HR applications, move data between them reliably, and automate the processes that run across them, with AI agents and assistants layered on top. The platform is aimed at IT teams and business units in sectors including manufacturing, retail, financial services, healthcare, higher education and logistics. Harmony brings together Jitterbit iPaaS for integrations built in the Studio visual designer, Jitterbit EDI for trading partner communications, API Manager for creating, securing and publishing APIs, App Builder for low code applications, a Management Console, Cloud Datastore, Message Queue and an MCP offering. Prebuilt connectors cover applications such as NetSuite, Salesforce, Shopify, Microsoft Dynamics, Sage, BigCommerce and Adobe Commerce. Jitterbit AI adds ready made agents for sales, account intelligence, CRM contacts, HR, knowledge, competitive pricing and competitor intelligence, plus the AskJB assistant inside the platform. Pricing is quote based. The iPaaS is sold in Standard, Professional and Enterprise editions that differ in connection counts, features and support response times of 48, 24 and 6 hours, and App Builder comes in Standard, Professional, Enterprise and Enterprise Plus with no per user fees. All products require an annual contract, and Jitterbit publishes no dollar amounts; buyers request a quote. Enterprise License Agreements are available, as are discounts for nonprofit organizations and educational institutions. AI features are partly sold separately: the API Manager assistant and the App Builder AI assistant are listed as paid add ons, and Jitterbit also packages them in AI bundles with expert support.