Jotform AI Agents

Jotform AI Agents are conversational assistants that Jotform, the online form builder, layers over its forms and channels. An agent answers questions, guides a visitor through filling out a form, handles support and troubleshooting requests and hands structured data back into the Jotform account it belongs to. They are aimed at small businesses and enterprises that already collect data through Jotform and want the same agent on every channel. Agents can be deployed as a website chatbot, on WhatsApp, Messenger, Instagram, SMS and Gmail, as a phone or voice agent, inside WordPress, Shopify, Salesforce and Canva, as a kiosk, presentation or standalone page, and through a mobile app. Training draws on crawled URLs, uploaded documents, pasted text and custom question and answer pairs, and you can also talk to the agent directly to correct its behavior. Templates cover customer service, complaints, reviews, IT service requests and appointment scheduling. Agent limits follow Jotform's standard plans. Starter is free with 5 active agents and 100 conversations per month. Bronze is $39 per month, or $34 per month billed annually at $408 per year, with 25 agents and 1,000 conversations. Silver is $49 per month, or $39 billed annually at $468 per year, with 50 agents and 2,500 conversations. Gold is $129 per month, or $99 billed annually at $1,188 per year, with 100 agents and 10,000 conversations. Enterprise is quote based with unlimited agents and conversations. Voice call minutes are allocated per plan as well; Jotform's two pricing pages currently show different figures for them, so confirm in the account before relying on a number.