About kapa.ai
Kapa is a platform that turns a company's knowledge into AI agents. It connects documentation, tickets, wikis, code and more than 30 other sources, indexes them, keeps them in sync, and then lets teams launch agents that answer questions with cited context. The vendor positions it as a managed replacement for a self built retrieval stack.
It is aimed at software companies with technical documentation and support load, and at teams building their own agents that need a retrieval layer. Kapa offers pre built agents for a website widget, docs, support and community channels, plus a retrieval API and a hosted MCP server so agents in tools such as Claude, Cursor and Codex can query the same sources. Ingestion handles scanned PDFs and private sources, and the Growth tier adds analytics and knowledge gap reports, zero data retention and PII masking. Enterprise adds SSO, SCIM, role based access control, data retention controls, US or EU hosting and an SLA.
Pricing has three tiers. A free trial costs $0 for 14 days, with one index, 5,000 pages crawled, 5,000 retrieval queries and 1,000 answers, and no credit card required. Growth is usage based, combining a platform fee with committed answers, and its price is given on request. Enterprise pricing is custom.
The vendor describes Kapa as SOC 2 Type II compliant.