Knowbo

Knowbo builds a custom chatbot from a company's website or documentation. The user enters a URL or sitemap, Knowbo reads the pages, and the result is a chat assistant that answers visitor questions using the content of that site. The vendor positions it as a way to make a whole website easy to query and to reduce the load on a support team. It is aimed at businesses with product documentation, help content or a large marketing site that customers currently browse to find answers. The chatbot can add new pages automatically as they appear in the sitemap, refresh its knowledge on a schedule, or learn only from URLs the user selects. Branding controls cover colors, chatbot image, texts, logo and chat icon, and deployment is a code snippet placed before the closing body tag, so no development work is needed. A chat history view lets owners review past conversations, and the bot answers in the language of the underlying documentation. Pricing is published in US dollars per month, with a free 7 day trial on all plans and no payment details needed to start. Starter costs $19 per month for 1 chatbot, 100 customer messages per day and 50 source URLs. Expert costs $39 per month for 5 chatbots, unlimited messages, custom instructions, 500 source URLs, chat history, automatic updates and priority support. Ultimate costs $79 per month for 10 chatbots, 2,000 source URLs and removal of Knowbo branding.