Leaping AI

Leaping AI is a voice and text agent platform for call centers. Its AI agents answer inbound calls, run outbound campaigns, handle after hours calls, qualify leads and book appointments, and can follow up by SMS conversation. The vendor describes the agents as digital call center workers and says they orchestrate third party AI providers that the customer can choose between. The platform is built for businesses that handle high call volumes and want to automate customer service and appointment booking. Listed capabilities include built in telephony with number provisioning, call routing and human handoff including SIP transfers, call logs with recordings and searchable transcripts, an analytics dashboard, voicemail detection, knowledge bases built from websites or PDF files, and support for more than 15 languages. Agents are configured through a no code builder with multi step prompting and version history. Integrations cover HubSpot, Salesforce and other in house or third party tools. The vendor states that it follows GDPR and US regulations and hosts European data within the EU. Pricing is not published. The pricing page is a quote request form where a prospective customer describes their current setup and pain points, and demos are booked through the site.