Momento

Momento, trading as Momento Seguros, is a digital auto insurer in Mexico. Drivers quote, buy, manage and claim on a car insurance policy entirely through its mobile app or website, and choose their own deductibles and coverage amounts to control the premium. The company is regulated by the CNSF, Mexico's insurance regulator. It is for drivers in Mexico City and the State of Mexico, with expansion to the rest of the country under way, who want plain language coverage and flexible payment. Pricing is personalized with AI risk models that draw on more data points than traditional underwriting. Claims are handled digitally: the vendor publishes an average of eight minutes for the self survey, 42 minutes for an adjuster to arrive and 24 hours to resolution. Support runs over WhatsApp, phone, email and in person. Premiums are quoted per driver and vehicle rather than published as plans. Policies can be paid annually, which the vendor prices at roughly 45 percent less than other frequencies, quarterly in four payments, or monthly for maximum flexibility, with card, bank transfer and cash accepted. Momento is backed by Y Combinator and Foundation Capital. The AI in the product is the pricing and risk model rather than a customer facing assistant.