Novu

Novu is open source notification and agent communication infrastructure. It gives developers one API for sending notifications and for letting AI agents talk with customers across in app, email, SMS, push, WhatsApp, Slack, Microsoft Teams, Telegram and other channels. The product has two parts. Novu Notify handles event driven notifications, including a prebuilt and composable Inbox component for React and Next.js apps, with real time updates, unread counts, notification preferences, tabs, filters, snoozing, custom styling and localization. Novu Connect handles two way communication, so a user can open a notification and continue a conversation with an agent on WhatsApp, Slack, SMS or another channel. Workflows can be built code first, with digest, delay and throttle steps, topics and multi tenancy support. A quick start command connects a project from the terminal. It is aimed at engineering teams that want a notification system and agent channel layer without building the delivery plumbing themselves. Pricing is published. The Free plan is $0 per month and includes 10,000 workflow runs per month, all channels, US and EU data residency, up to 20 workflows, 2 environments, 24 hour activity feed retention and up to 3 team members. Pro starts at $30 per month with 30,000 or more runs, 7 day retention and removal of Novu branding. Team starts at $250 per month with 250,000 or more runs, up to 10 environments, 90 day retention, unlimited team members and role based access control. Enterprise pricing is custom and adds SSO, SCIM, HIPAA BAA and self hosted options.