OutRival, Inc.

OutRival provides conversational AI agents, which it calls digital workers, that handle customer interactions by phone, SMS, voicemail and email while keeping context across every channel. The agents make and receive calls, follow up on inquiries, send reminders, reschedule appointments and cover after hours demand, guiding a customer from first contact through to a completed enrollment, booking or intake. It is designed for high volume businesses in higher education, travel and hospitality, healthcare, insurance, home services and financial services. Prebuilt agents include an Admissions Assistant for enrollment guidance and follow ups, a Patient Intake Assistant for registration and insurance capture, a Booking Assistant for availability lookup and reservations, a Financial Aid Advisor for payment guidance, and a post visit follow up assistant for recovery check ins and medication reminders. Each agent connects to the customer's CRM so conversations are informed by the customer record. Compliance features cover consent capture, preference management and audit trails, the platform is SOC 2 certified, and it supports HIPAA and PCI controls. Pricing is not published on the website. OutRival is backed by Y Combinator and Emerson Collective and directs prospective customers to book a demo for a quote.