About Poth Labs
Poth is an AI customer intelligence platform that connects customer conversations, CRM records, support tickets, feedback and product data so that teams can find patterns and root causes with evidence backed answers. Each answer carries cited sources, and imported calls, tickets and rows are mapped to the customer account they belong to, so teams can inspect what a conclusion rests on.
Its distinguishing feature is that it recognizes what existing evidence cannot settle and asks the customers directly. Poth drafts adaptive survey questions for the relevant accounts, for example asking what a customer did next after an import failed, then files each response back against the account as new evidence. A reasoning view shows competing explanations as they form, and relationship views flag where usage data contradicts what was said on a call. Access is limited to the accounts, scopes and settings that the user authorizes.
It is built for product, customer success and research teams that currently piece together customer knowledge from many tools and rely on whoever remembers it best.
Pricing has a free entry point. Users create a workspace in the Poth app, connect a supported source and ask questions with cited source cards at no cost. The Team plan is by quote: scope, pricing and terms are agreed in writing before activation. The marketing site itself does not sell subscriptions or take payment.