Promise

Promise is a software platform that government agencies and utilities use to run relief programs, benefit distribution and payment collection. It applies AI to the parts of those programs that usually stall: verifying income, determining eligibility, detecting fraud and setting up payment plans that people can keep. The product line has four parts. PromiseBenefits distributes relief funds at scale, from application through disbursement, with a mobile portal that the vendor reports about 90 percent of applicants use without staff help. PromiseVerified automates income verification. PromiseAudit monitors programs in real time for waste, fraud and abuse and keeps a full audit trail. PromisePay builds AI driven payment plans that reduce missed payments for utility bills, taxes and parking fines. Customers include state and local agencies, water and energy utilities and tax and parking authorities, and the vendor cites an average implementation of eight weeks and eligibility processing that is four times faster than manual review. Pricing is not published. Agencies and utilities engage the company directly for a scoped proposal.