Ribbo

Ribbo is a no code platform for building AI customer support agents trained on a company's own content. Teams upload PDFs and documents, paste a website URL for automatic crawling, add plain text or write question and answer pairs, choose an AI model, style the chat widget and embed it with a single line of code. The resulting agent answers customer questions around the clock. It is designed for small and midsize businesses that want to automate repetitive support questions without developers. Agents can be deployed to a website, WhatsApp and Slack from one configuration. Users can switch between models from OpenAI, Anthropic, Google and Meta to balance quality and cost. Escalation rules route conversations to a human inbox or a priority queue based on triggers such as a customer asking for a person or showing frustration. The dashboard covers agents, the knowledge base, conversation logs and analytics, and content is retrained automatically on a schedule that ranges from every 24 hours to hourly depending on plan. Pricing is published in USD. Free costs $0 with 30 message credits, one chatbot and 1,000,000 characters of data. Small is $20 per month with 2,000 message credits and two chatbots. Medium is $50 per month with 5,000 credits, five chatbots and three team members. Large is $150 per month with 10,000 credits, 15 chatbots and five team members. Enterprise is custom, listed with 40,000 credits and 50 chatbots. Yearly billing gives two months free, and all plans carry a 30 day money back guarantee. Credits are consumed per bot reply and vary by model: a reply from a small, fast model costs one credit, while a reply from a flagship model costs 20.