Rinsed

Rinsed is a software suite built specifically for car washes that sell membership plans. Its core product, The Car Wash CRM, integrates directly with a wash's point of sale system and website so customer data, marketing tools and business metrics sit in one place, with the goal of growing memberships, reducing churn and bringing customers back. It serves single site operators and multi location chains. The CRM sells memberships online through one page checkout forms, runs multi channel email and text marketing, handles credit card declines and downsell workflows, manages tickets, gives members a self service portal and adds loyalty, upsell programs and analytics. Salespath brings visibility to the driveway: it records audio of each sales pitch, tracks conversions and commissions in real time, gamifies performance with a rewards marketplace and adds AI sales coaching. Support Agent is an AI phone support product that answers customer calls and common questions 24/7 in more than 16 languages, with call reporting and a ticket dashboard. Pricing is published per location. On yearly billing, The Car Wash CRM is $765 per month, Salespath is $900 per month with a 12 month minimum and two tablets included, and Support Agent is $449 per month. On monthly billing the figures are $849, $999 (three month minimum, tablets sold separately) and $499. Implementation is a one time $599 per location for the CRM and Salespath and $499 for Support Agent, and the CRM also takes a 4% recurring commission on sales through Rinsed checkouts. Because the product is built around car wash membership economics, it is not a general purpose CRM for other industries.