Roxels

Roxels is an AI agent that sits beside the users of a software product and helps them get things done. It is trained on the customer's own product, sees where the user is on screen with permission, and talks them through the task they are attempting, by voice or conversation, in any language and at any hour. The vendor frames it around the moment a user gets stuck. Instead of searching help articles or opening a ticket and waiting a day or more, the user asks in their own words and Roxels answers for the exact step in front of them. It can walk through a form field by field and capture the information entered, guide setup and integrations step by step, or hand off to a person. It adapts when the user interrupts or changes direction. For the team running it, Roxels keeps a full session record of what users asked, what it answered and what changed. It flags questions that keep recurring as product signals, and its knowledge updates when the product changes so answers stay current. The vendor says it came out of the founders' own client work, where the only thing that reliably completed forms and system setups was a live call combining voice, screen visibility and real time adaptation. The product is aimed at software companies and service teams with onboarding, setup and support workload. Pricing is not published. Visitors can try Roxels, start a free trial or book a demo from the site.